Privacy Policy - Defimec

1. Introduction

Defimec ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit defimec.org. Our data processing practices comply with the Turkish Law on the Protection of Personal Data No. 6698 (KVKK) and, where applicable, the European Union General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

Defimec
Buyukdere Caddesi No:185, Levent, Istanbul 34394, Turkey
Email: [email protected]
Phone: +90 212 555-5717

3. Information We Collect

3.1 Information You Provide

We collect information you provide directly to us, such as when you:

Submit a contact form or inquiry
Request a demo or consultation
Subscribe to our newsletter or technical updates
Communicate with us by email or phone

This may include your name, email address, phone number, company name, and the content of your communications.

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

IP address and approximate geographic location (country/city level)
Browser type, version, and language settings
Device type and operating system
Pages visited, time spent, and navigation paths
Referring website or source

This data is collected through cookies and similar technologies. See our Cookie Policy for details.

4. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested information about Defimec's protocol and services
Process and fulfill demo requests or consultation bookings
Send technical updates, protocol announcements, or newsletters (only with your consent)
Analyze website usage to improve performance and user experience
Comply with applicable legal obligations under Turkish and international law

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

5. Legal Basis for Processing (KVKK & GDPR)

We process your personal data on the following legal bases:

Performance of a contract or pre-contractual steps — when processing is necessary to respond to your inquiry or fulfill a requested service
Consent — for optional communications such as newsletters; you may withdraw consent at any time
Legitimate interests — for website analytics and security purposes, provided these interests are not overridden by your rights
Legal obligation — where processing is required by applicable Turkish or EU law

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can manage cookie preferences through our cookie banner or your browser settings. For full details, see our Cookie Policy.

7. Information Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

Service providers — companies that assist with website hosting, analytics, and email delivery, bound by data processing agreements
Legal authorities — when required by Turkish law, court order, or to protect Defimec's legal rights
Professional advisors — lawyers, accountants, and auditors under confidentiality obligations

Any third-party processors are contractually required to handle your data only as instructed and in compliance with applicable data protection law.

8. International Data Transfers

Defimec is based in Turkey. If we transfer your personal data outside Turkey or the European Economic Area, we ensure appropriate safeguards are in place — such as standard contractual clauses approved by the relevant authority — to protect your data in accordance with KVKK requirements.

9. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by applicable law. Contact form submissions are typically retained for 24 months. Website analytics data is retained for 14 months. You may request deletion of your data at any time (see Your Rights below).

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Your Rights

Under KVKK and applicable law, you have the following rights regarding your personal data:

Right to learn whether your data is being processed
Right to request information about the purpose and recipients of processing
Right to access a copy of your personal data
Right to request correction of inaccurate or incomplete data
Right to request deletion or destruction of data when the legal basis no longer applies
Right to object to processing based on legitimate interests
Right to withdraw consent at any time (without affecting prior processing)
Right to lodge a complaint with the Turkish Personal Data Protection Authority (KVKK)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

12. Third-Party Links

Our website may contain links to third-party websites, including blockchain explorers and documentation resources. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

13. Children's Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the revised policy on this page with an updated date. We encourage you to review this policy periodically.

15. Contact

For questions or requests related to this Privacy Policy:

Defimec
Buyukdere Caddesi No:185, Levent, Istanbul 34394, Turkey
Email: [email protected]
Phone: +90 212 555-5717